About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data can be accessed.
We purchase web hosting and e-mail services from Lightspeed. Lightspeed processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of its services. These are not personal data. Lightspeed has taken appropriate technical and organisational measures to prevent loss and unauthorised use of your personal data. Lightspeed is bound to secrecy under the agreement.
E-mail and mailing lists
We use the services of Lightspeed for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our Lightspeed has no access to our inbox and we treat all our email traffic confidentially.
For handling (part of) the payments in our webshop we use the platform of Mollie. Mollie processes your name, address and place of residence data and your payment data such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the further improve its services and, as part of this, share (anonymised) data with third parties. All of the above guarantees regarding the protection of your personal data are also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data for no longer than is permitted under the statutory time limits.
We collect reviews through the platform of Webwinkelkeur. If you leave a review via Webwinkelkeur you are required to provide your name, place of residence and e-mail address. these details with us so that we can link the review to your order. Webwinkelkeur also publishes your name and place of residence on its own website. In some cases, Webwinkelkeur may contact you to contact you to explain your review. In the event that we invite you to leave a review we share your name and email address with Webwinkelkeur. They only use this information for the purpose of invite you to leave a review. Webwinkelkeur has appropriate technical and organisational measures to protect your personal data. Webwinkelkeur reserves the right to for the provision of services to third parties, for which we have given permission to Webwinkelkeur permission to do so. All the above guarantees regarding the protection of your personal data also apply to those parts of the service for which Webwinkelkeur engages third parties.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We make use of the services of PostNL to carry out the deliveries. This requires us to share your name, address and place of residence with PostNL. PostNL uses this information solely for the purpose of performance of the agreement. In the event that PostNL engages subcontractors, PostNL will make your data also to these parties.
If you place an order with us, it is our job to have your package delivered to you. We make use of DHL's services to carry out deliveries. This requires us to share your name, address and place of residence data with DHL. DHL only uses this data for the purpose of executing the contract. In the event that DHL engages subcontractors, DHL will also make your data available to them. available to these parties.
If you place an order with us, it is our job to have your package delivered to you. We make use of GLS services to carry out deliveries. This requires us to share your name, address and address and place of residence with GLS. GLS uses this information solely for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties available.
If you place an order with us, it is our job to have your parcel delivered to you. We make the services of DPD for carrying out deliveries. It is therefore necessary that We share your name, address and place of residence details with DPD. DPD uses these data only for the purpose of executing the agreement. In the event that DPD engages subcontractors DPD will also make your data available to these parties.
Invoicing and bookkeeping
word and excel
For keeping our administration and bookkeeping we use the services of word and excel. We share your name, address and place of residence data and details relating to your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. word and excel is bound to secrecy and will treat your data confidential. word en excel does not use your personal data for any other purposes than those described above described above.
External sales channels
We sell (some of) our articles via the platform of Marktplaats.nl. If you place an order then Marktplaats.nl shares your order and personal data with us. We use these data to process your order. We handle your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.
We sell (some of) our items via the ebay.co.uk platform. If you place an order via this platform, ebay.nl shares your order and personal data with us. We use this information to process your order. We treat your information confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to - other than at your request - to contact you at a later time, we will ask you for your explicit permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of further improving our service further improvement. This data (e.g. your IP address, web browser and operating system) are not personal data.
Cooperation with fiscal and criminal investigations
Where appropriate, Garden Select may be obliged on the basis of a legal obligation to share your data in connection with government fiscal or criminal investigations. In such case we are forced to share your data, but we will, within the possibilities offered by law against this.
We keep your data for as long as you are our client. This means that we will retain your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. Pursuant to applicable administrative obligations, we must to retain invoices containing your (personal) data; we will therefore retain these data for as long as the applicable term runs. period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Under applicable Dutch and European legislation, as a data subject you have certain rights with respect to in relation to personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we will send copies and copies of your data only to your e-mail address already known to us. In the event that you send the data to another e-mail address or for example by post, we will ask you to identify yourself. identification. We keep records of processed requests; in the case of a forgetting request we administer anonymised data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint to the Personal Data Authority if you suspect that we are using your personal data in an wrong way.
Right of inspection
You always have the right to inspect the data that we process (or have processed) and that relate to your person or are traceable to you. are traceable to your person. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data, together with a list of the processors holding the data, to the e-mail address known to us. who hold this data, indicating the category under which we have stored it.
Right of rectification
You always have the right to have the data we process (or have processed) that relates to your person or is are traceable to you, to have them corrected. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the e-mail address known to us that the data have been adjusted.
Right to restriction of processing
You always have the right to restrict the data we process or have processed that relates to your person or is can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction will no longer be processed.
Right to transferability
You always have the right to have the data we process (or have processed) that relates to your person or is are traceable to it, by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.
Right of objection and other rights
You have the right, where applicable, to object to the processing of your personal data by or on behalf of Garden Select. If you object, we will immediately cease the data processing cease processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data we process (or have processed) to you and thereafter permanently cease processing. cease. You also have the right not to be subjected to automated individual decision-making or profiling. be subjected to. We do not process your data in such a way that this right applies. If you believe that it does, please contact our privacy contact.
Through our website, cookies are placed by the US company Google, as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your browsing behaviour and share this data with Google. Google may use this information in conjunction with other data sets and thus track your movements on the internet tracking. Google uses this information to offer targeted advertising (Adwords) and other Google services and products.
Willem Boyeweg 68 6591 ZZ Gennep The Netherlands T (062) 732-6076 E [email protected]
Contact person for privacy matters
Richard van de Lest